Frequently Asked Questions

Shipping Charges

Singapore Local Delivery 

Amount of purchase

Delivery Charge

Below SGD $80 to $60

SGD $10

Below SGD $60 to $40

SGD $8

Below SGD $40 to $20

SGD $6

Below SGD $20

SGD $4

International Delivery Charges

Speedpost International Service Guide (PDF)


Returns & Exchanges

Non-returnable Products / Non-exchangable Products

  • Innerwear
  • Beauty Products
  • Earrings
  • Handkerchiefs
  • Lingerie
  • Socks
  • Swim wear
  • Toiletries
  • Headphones
  • Earphones
  • Used umbrella
  • Items sold by third parties / business partners unless otherwise stated
  • Product specified in the Additional Information of product page